Shipping Policy

This shipping policy applies to orders delivered in France.

Processing and delivery times

Order cut-off time: 5:00 pm (GMT+01:00)
Processing time: 1–3 business days, Monday to Friday
Estimated delivery time: 3–7 business days, Monday to Friday

Delivery times are estimates and may vary depending on the season, carrier, order volume or circumstances beyond our control.

Order tracking

You will receive a tracking number after your order has been dispatched. Tracking information may take 1–3 business days to appear after dispatch.

Tracking or delivery problems

If you experience a tracking or delivery issue, first check the latest information with the carrier. If you still need assistance, contact us at contact@tryocheal.com.

Shipping area

We currently ship within France only.

Contact

Email: contact@tryocheal.com
Monday–Friday: 9:00 am–6:00 pm
Saturday–Sunday: 11:00 am–5:00 pm